Quality Management System
All business processes of Satell.IT are performed in compliance with the internal quality management system, which includes the following principles:
- Orientation to the goals and objectives of customers;
- Project leadership - the allocation of project owners;
- Involvement of all performers;
- Process approach - use of standards, formalization of all business processes;
- System management - regular analysis and planning of actions;
- Constant improvement - work on improvement and optimization with preservation of quality;
- Decision-making followed by the basis of facts - why are information systems used where the design work is carried out transparently for the Customer;
- Aiming at long-term relationships is the fulfillment of the Customer's tasks on the basis of a long-term perspective and not on a current benefit;
Satell.IT Quality Management System is certified according to ISO 9001: 2015